What causes neck pain, and how physiotherapy treats it

Neck trouble usually builds through a week rather than arriving in a moment. Here is what tends to be behind it, and what an assessment and treatment involve here.

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Deborah Orilabawaye assessing a seated patient's neck and shoulders in the treatment room

Fine on Monday, tight by Thursday

The usual pattern is stiffness on one side, worse towards the end of the day and worse again by the end of the week. Turning to reverse the car becomes a shoulder movement rather than a neck one. Some mornings you wake up with it locked and no memory of doing anything to it.

Neck problems often bring a headache with them, typically starting at the base of the skull and spreading up behind the eye or across one side. They can also refer pain into the shoulder blade or the top of the arm, which is why a nagging shoulder ache sometimes turns out to be coming from the neck.

Pins and needles into the arm or hand happen when a nerve is irritated where it leaves the neck. That is worth an assessment, and worth mentioning at the start of it, but it is common and it usually settles.

Position, load and the weeks around it

Long stretches at a screen are the most common contributor, though not for the reason people expect. It is less about one perfect posture and more about how long any position is held without a change. Necks tolerate almost any position for a while and few positions for hours.

Driving, carrying a bag on the same shoulder every day, sleeping on a pillow that leaves your head at an angle, and hours on a phone all feed into the same pattern. So does stress, which quietly raises the resting tension in the muscles around the neck and jaw.

Sometimes there is an event: a whiplash-type strain from a car shunt, a fall, or a heavy session at the gym. Occasionally it is age-related change in the joints of the neck, which is normal, common on scans in people with no symptoms at all, and not a reason to stop using your neck.

What an appointment actually involves

Necks respond well to a combination of hands-on treatment and specific exercise, particularly when the pattern behind them is dealt with rather than just the sore muscle.

  1. Assessment

    How it started, what makes it better and worse, your working day, your sleep, and what you need to be able to do. Then a look at how the neck moves in each direction, how the shoulder blade and upper back contribute, and whether any nerve symptoms need screening.

  2. Hands-on treatment

    Soft tissue work through the neck, upper back and shoulders, joint mobilisation, and guided movement to get range back. Movement, pain and day-to-day function are reviewed at each visit so the plan can change if it is not helping.

  3. Exercise and the day-to-day

    Strength work for the neck and upper back, so the area copes with a longer day. Alongside that, practical changes to screen height, breaks, bag habits and pillow choice, chosen because they fit your week rather than because they sound sensible in theory.

Typical aims are less pain, easier movement, fewer headaches and a neck that gets through a full working week. Nobody can guarantee that, and treatment is adjusted if it is not happening.

Reasonable things to try before you are seen

Keep the neck moving gently within a comfortable range rather than holding it still. Collars and rigid support are rarely helpful for ordinary neck pain, and stiffness tends to feed itself.

Change position often through the day. A screen at roughly eye height helps, but a break every half hour helps more. If you take work calls with the phone wedged against your shoulder, that one is worth fixing today.

Heat over the shoulders often eases muscular tightness, and a pharmacist can advise on suitable pain relief if you need it to move more normally. For sleep, one supportive pillow that keeps your head roughly level usually beats a stack of soft ones.

General guidance, not a plan for your particular neck. That comes out of the assessment.

The treatment room at Fit Physiotherapy on Roumelia Lane, with the treatment couch, desk and window

Neck symptoms that need a GP or urgent care

  • Call 999 or go to an emergency department after any significant head or neck injury, particularly a fall from height or a road collision, and especially if there is severe pain, numbness or weakness afterwards. The same applies to a sudden severe headache unlike any you have had before.
  • Get urgent medical advice if you have weakness or pins and needles in both arms or hands, problems with balance or walking, changes to your bladder or bowel control, or a stiff neck alongside a fever, a rash or a strong dislike of bright light.
  • See a GP, or call NHS 111, if neck pain comes with unexplained weight loss, does not settle at all over several weeks, or wakes you consistently through the night. Most neck pain is none of these things, and if an assessment here suggests it belongs with a GP you will be told so directly.

Book an assessment for your neck

Appointments run to 20:00 on weekdays and on Saturday afternoons, which suits a problem that is at its worst after a working day. No GP referral needed.

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